Chính sách Bảo mật này áp dụng cho cư dân của INNOMED VIỆT NAM.

Chính sách Bảo mật này giải thích cách INNOMED VIỆT NAM xử lý thông tin cá nhân mà chúng tôi thu thập trực tuyến, thông qua các trang web và ứng dụng (ứng dụng) của chúng tôi và thông qua các tương tác ngoại tuyến của chúng tôi với bạn (gọi chung là “INNOMED VIỆT NAM”). Chính sách Bảo mật này không áp dụng cho thông tin được thu thập từ cư dân của các quốc gia khác ngoài Singapore, hoặc các trang web của bên thứ ba mà NNOMED VIỆT NAM có thể liên kết đến. Việc bạn sử dụng các Dịch vụ của NNOMED VIỆT NAM có liên kết đến Chính sách Bảo mật này phải tuân theo Chính sách Bảo mật này và Điều khoản Sử dụng.

Vui lòng đọc Chính sách Bảo mật này trước khi sử dụng Dịch vụ của INNOMED VIỆT NAM hoặc gửi thông tin cá nhân cho chúng tôi.

Đôi khi, INNOMED VIỆT NAM có thể cung cấp các ứng dụng, chương trình đặc biệt, hoạt động, sự kiện hoặc khuyến mại (“Chương trình”) có các điều khoản cụ thể hoặc bổ sung, thông báo bảo mật và / hoặc biểu mẫu đồng ý giải thích cách xử lý bất kỳ thông tin nào bạn cung cấp liên quan đến các chương trình. Bạn nên xem lại các điều khoản hiện hành trước khi tương tác hoặc tham gia vào các Chương trình.

THÔNG TIN CÁ NHÂN

“Thông tin cá nhân” là thông tin xác định bạn là một cá nhân hoặc liên quan đến một cá nhân có thể nhận dạng được. Ví dụ về thông tin cá nhân bao gồm tên của bạn, địa chỉ bưu điện và số điện thoại của bạn.

INNOMED VIỆT NAM THU THẬP THÔNG TIN CÁ NHÂN NHƯ THẾ NÀO?

INNOMED VIỆT NAM thu thập thông tin theo một số cách khác nhau:

• Thông tin bạn gửi hoặc chọn cung cấp
• Thông tin bạn cho phép chúng tôi thu thập từ bạn hoặc một nguồn khác
• Từ các Chuyên gia Chăm sóc Sức khỏe
• Thông qua các trang web và ứng dụng di động của chúng tôi
• Thông qua các tương tác với nhân viên dịch vụ khách hàng của chúng tôi
• Từ các tổ chức nghiên cứu hợp đồng và các nhà điều tra thử nghiệm lâm sàng
• Từ việc bạn tham gia các chương trình, khảo sát hoặc thử nghiệm lâm sàng của NNOMED VIỆT NAM
• Từ các nhà cung cấp dịch vụ bên thứ ba, nhà môi giới dữ liệu hoặc đối tác kinh doanh
• Từ các nhóm và hiệp hội trong ngành và bệnh nhân
• Tự động từ các thiết bị bạn sử dụng để kết nối với Dịch vụ của INNOMED VIỆT NAM (Xem “Cookie và các công cụ khác” bên dưới)
• Thông tin do đối tác NNOMED VIỆT NAM cung cấp
• Từ các nguồn công khai bao gồm, nhưng không giới hạn, phương tiện truyền thông xã hội và các trang web khác cho phép chia sẻ xã hội
• Thông tin từ các cơ quan chính phủ, các nguồn thông tin công cộng hoặc bên thứ ba

Đôi khi, chúng tôi có thể sử dụng hoặc bổ sung thông tin cá nhân mà chúng tôi có về bạn thu được từ các nguồn khác, chẳng hạn như cơ sở dữ liệu công cộng, nền tảng truyền thông xã hội và các bên thứ ba khác. Chúng tôi cũng có thể kết hợp thông tin chúng tôi nhận được từ bên thứ ba với thông tin chúng tôi đã có và chúng tôi có thể kết hợp thông tin mà chúng tôi đã thu thập ngoại tuyến với thông tin chúng tôi thu thập trực tuyến.

Nếu bạn chọn gửi bất kỳ thông tin cá nhân nào liên quan đến người khác, bạn tuyên bố rằng bạn có quyền làm như vậy và cho phép chúng tôi sử dụng thông tin theo Chính sách này.

INFORMATION INNOMED VIETNAM   COLLECTS

INNOMED VIỆT NAM có thể thu thập các thông tin sau, tùy thuộc vào sản phẩm và dịch vụ bạn sử dụng:

• Thông tin liên hệ và sở thích (chẳng hạn như tên, địa chỉ email, địa chỉ gửi thư, số điện thoại và thông tin liên hệ khẩn cấp)
• Thông tin nhân khẩu học và tiểu sử (chẳng hạn như ngày sinh, tuổi, giới tính, dân tộc, tình trạng hôn nhân và khuynh hướng tình dục)
• Thông tin sức khỏe và y tế (chẳng hạn như thông tin chi tiết về bảo hiểm y tế, thông tin về các tình trạng và chẩn đoán sức khỏe thể chất và tinh thần, phương pháp điều trị các tình trạng y tế, thông tin di truyền, lịch sử y tế gia đình và các loại thuốc mà một cá nhân có thể sử dụng, bao gồm liều lượng, thời gian và tần suất) chúng tôi thu thập liên quan đến quản lý các thử nghiệm lâm sàng, thực hiện nghiên cứu, cung cấp các chương trình hỗ trợ bệnh nhân, phân phối và tiếp thị các sản phẩm của chúng tôi, quản lý việc sử dụng từ bi và các chương trình truy cập mở rộng và theo dõi các báo cáo sự kiện bất lợi
• Thông tin liên quan đến cha mẹ hoặc người giám hộ hợp pháp hoặc các thành viên khác trong gia đình
• Bất kỳ thông tin nào bạn cung cấp liên quan đến việc đăng ký hoặc tham gia vào chương trình hỗ trợ hoặc hỗ trợ bệnh nhân (chẳng hạn như thông tin về nhu cầu tài chính)
• Thông tin liên quan đến thanh toán mà chúng tôi cần để hoàn tất giao dịch (chẳng hạn như số thẻ tín dụng và thông tin tài khoản tài chính)
• Tên người dùng và mật khẩu mà bạn có thể chọn liên quan đến việc thiết lập tài khoản trên các trang web hoặc ứng dụng di động của chúng tôi
• Ảnh của bạn, tay cầm trên mạng xã hội hoặc chữ ký điện tử hoặc kỹ thuật số
• Thông tin công khai
• Hoạt động trên Internet, chẳng hạn như địa chỉ Giao thức Internet (“IP”), lịch sử duyệt web, lịch sử tìm kiếm của bạn và thông tin về sự tương tác của bạn với Dịch vụ INNOMED VIỆT NAM và các quảng cáo của chúng tôi
• • Thông tin thiết bị
• • Dữ liệu vị trí địa lý, ví dụ: vị trí thực tế hoặc các chuyển động của bạn (Xem “Cookie và các công cụ khác” bên dưới)Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
• If you are accessing IINNOMED VIETNAM   websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide IINNOMED VIETNAM   with any information that is not specifically requested
• Any adverse event information
• CCTV recordings when you visit our premises or photo taking or video recording at events

Failure to provide such personal information may mean that we cannot provide you with the product or service you have requested.

NẾU BẠN LÀ CHUYÊN GIA CHĂM SÓC SỨC KHỎE, CHÚNG TÔI CŨNG CÓ THỂ THU THẬP:

• Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
• Information about the IINNOMED VIETNAM   programs, products and activities with which you have engaged
• Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
• Any information you choose to provide about yourself or your household
• Information collected in connection with IINNOMED VIETNAM   hosted events or activities you attend or participate in
• Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information

We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.

HOW DOES INNOMED VIETNAM   USE PERSONAL INFORMATION?

How INNOMED VIETNAM   uses your information depends on how you interact with the INNOMED VIETNAM   Services. Generally, INNOMED VIETNAM   may, for example, also use your information to:

• Provide our products and services to you and make them better
• Develop new products and services
• Fulfill your requests
• Provide customer service
• Send you administrative communications regarding INNOMED VIETNAM  ’s products or INNOMED VIETNAM   Services
• Notify you about special promotions or offers that may be of interest to you
• Invite you to participate in surveys about our products or services
• Better understand the interests of our customers and visitors who use INNOMED VIETNAM   Services
• Maintain INNOMED VIETNAM  ’s online services such as websites and apps
• Monitor, detect and prevent fraud, improper activity and ensure INNOMED VIETNAM  ’s policy compliance
• Conduct research including secondary and follow-on research
• Determine an individual’s eligibility to participate in INNOMED VIETNAM   programs or clinical trials
• Process payments
• Evaluate how you and other users interact with our online services
• Protect INNOMED VIETNAM   and our users
• Secure our online services including our network, websites and apps
• Conduct audits related to our current interactions with you
• Debug the site and service to identify and repair errors that impair existing intended functionality
• Defend ourselves in litigation and investigations and to prosecute litigations
• Comply with our legal and regulatory obligations

INNOMED VIETNAM   may also use information collected from you or about you to offer you customized content, including to:

• Recognize new or past visitors to our websites or apps
• Remember your personal preferences
• Show you more relevant and meaningful advertisements based on your interests

INNOMED VIETNAM   may also use your information for other purposes disclosed to you from time to time.

In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.

We may use personal information collected from any of the sources listed in the “How Does INNOMED VIETNAM   Collect Personal Information?” section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our INNOMED VIETNAM   Services, identifying usage trends and determining the effectiveness of our promotional campaigns.

We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.

DOES INNOMED VIETNAM   SHARE PERSONAL INFORMATION?

We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, “Service Providers”). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.

Some Service Providers may collect personal data on behalf of INNOMED VIETNAM  . These third parties may be provided with access to personal data needed to perform their functions. In addition, INNOMED VIETNAM  ’s practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for INNOMED VIETNAM  .

If INNOMED VIETNAM   sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. INNOMED VIETNAM   reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.

INNOMED VIETNAM   may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, INNOMED VIETNAM   or others, and to exercise, establish or defend INNOMED VIETNAM  ’s legal rights.

INNOMED VIETNAM   may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.

COOKIES AND OTHER TOOLS

INNOMED VIETNAM   and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our INNOMED VIETNAM   Services easier and more meaningful by allowing INNOMED VIETNAM   and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our INNOMED VIETNAM   Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.

Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org.

You can also control Flash cookies which we may use on certain INNOMED VIETNAM   websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.

Here are some of the types of information collected when visiting INNOMED VIETNAM   Websites:

Log data: When you use INNOMED VIETNAM   websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had INNOMED VIETNAM   features, browser type and settings, the date and time of your request, how you used websites and cookie data.

Cookie data: Depending on how you are accessing INNOMED VIETNAM  ’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your INNOMED VIETNAM   account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your INNOMED VIETNAM   account (including personal information about you, such as the email address you gave us), and other cookies are not.

We may use tools such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the INNOMED VIETNAM   Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Social media plugins and data: In addition, our websites and apps may use social media plugins (e.g., the Facebook “Like” button, ‘”Share to Twitter”‘ button) to enable you to easily share information with others. When you visit any of our online INNOMED VIETNAM   Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our INNOMED VIETNAM   Services, the social plugins allow that social media website to receive information that you have visited our INNOMED VIETNAM   Services. The social plugins also allow the social media website to share information about your activities on INNOMED VIETNAM   with other users of their social media website.

INNOMED VIETNAM   does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites’ privacy and data sharing statements.

If you choose to link your social media or Google account to INNOMED VIETNAM  , this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider’s privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.

Device information: In addition to log data, we may also collect information about the device you are using to access our INNOMED VIETNAM   Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.

Interest Based Advertising: INNOMED VIETNAM   hopes to deliver to you advertising for products and services you need or want. INNOMED VIETNAM  , its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, INNOMED VIETNAM   may also utilize third-party advertising vendors and other partners to collect this information.

Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits INNOMED VIETNAM   websites and apps. This enables the network advertising company to recognize individuals who have previously visited INNOMED VIETNAM   websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).

These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.

Retargeting: One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an INNOMED VIETNAM   website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, INNOMED VIETNAM   or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by INNOMED VIETNAM   or our third-party vendor when you visit INNOMED VIETNAM   websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.

Opting-Out of IBA, OBA and Retargeting Activities: As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.

INNOMED VIETNAM   Do Not Track Policy: Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. INNOMED VIETNAM  honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.

WHAT CHOICES DO I HAVE ABOUT HOW INNOMED VIETNAM   COLLECTS AND USES INFORMATION ABOUT ME?

Certain INNOMED VIETNAM   Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

MARKETING

If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from INNOMED VIETNAM   by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.

However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).

YOUR PRIVACY CHOICES

You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:

• Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
• Access a copy of the personal information we retain about you
• Request deletion of your personal information

We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.

We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.

We will not restrict or deny you access to our INNOMED VIETNAM   Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the INNOMED VIETNAM   Services. For example, if you sign up to receive marketing communications by email, then ask INNOMED VIETNAM   to delete all of your information, we will be unable to send you marketing communications.

You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can IContact INNOMED VIETNAM  ” section below.

HOW DOES INNOMED VIETNAM   SECURE INFORMATION?

It is INNOMED VIETNAM  ’s practice to take steps to secure our INNOMED VIETNAM   Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. INNOMED VIETNAM   cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to INNOMED VIETNAM   websites or apps, you must weigh both the benefits and the risks. INNOMED VIETNAM   websites or apps may link to third-party websites that are not controlled by INNOMED VIETNAM   or subject to an INNOMED VIETNAM   privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.

This Website is Not For Children

INNOMED VIETNAM   does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.

Third party sites

We may provide links to websites and other third-party content that is not owned or operated by INNOMED VIETNAM  . The websites and third-party content to which we link may have separate privacy notices or policies. INNOMED VIETNAM   is not responsible for the privacy practices of any entity that it does not own or control.

If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.

Cross border transfers

Any information you provide to INNOMED VIETNAM   may be stored and processed, transferred between and accessed from the United States, where INNOMED VIETNAM   is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, INNOMED VIETNAM   will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.

HOW CAN I CONTACT INNOMED VIETNAM  ?

If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at @INNOMED VIETNAM  .com. Alternatively, you may send a letter to the following address:

In all communications to INNOMED VIETNAM  , please include the email address used for registration (if applicable), the website address or the specific INNOMED VIETNAM   program to which you provided personal information (e.g.https://buy.crystaltomato.com/account/register, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

HOW WILL I KNOW WHETHER INNOMED VIETNAM   HAS UPDATED THIS POLICY?

INNOMED VIETNAM   reserves the right to amend this Privacy Policy at any time. If INNOMED VIETNAM   changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on Mar 31, 2021 and is effective as of that date.